Intermountain Health Care
How well is Intermountain Health Care performing? Evaluate the quality and efficiency of the delivery system.
What is Intermountain’s approach to the management of health care delivery? Consider the detailed approach Intermountain takes to managing clinical care. Understand and critique Intermountain’s strategy for introducing a new approach to managing clinical care.
Why does Intermountain do it this way? How does Intermountain systematically improve its performance over time.
Why don’t all health care delivery organizations do this? Would their approach to managing care delivery be applicable elsewhere in the United States?