Discussion: 250 words minimum with 4 references.
1 How can mangers use the principles of effective negotiation and conflict management to resolve power struggles within health care settings? Do you believe health care professionals are most amenable to negotiation and conflict management techniques?
Complete: 1500 words with at least 4 references.
For your Unit 4 Complete assignment, review the following resources.
Hospital Consumer Assessment of Healthcare Provider and Systems: https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/HospitalQualityInits/HospitalHCAHPS
- 1 HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is designed to help consumers choose the best hospital based on standardized survey scores that assess patients’ experiences at hospitals where they were treated. However, very few consumers use HCAHPS to choose a hospital. Why is that? What should policymakers do to improve the usefulness of HCAHPS as a consumer decision-making tool?
- 2 Explain Value-Based Purchasing (VBP). Identify the key criticisms of the Value-Based Purchasing Scoring methods? Are there other methods besides Value-Based Purchasing Scoring that can improve hospital performances?
- 3 Discuss the identified specific measurement programs for collecting and analyzing data to help optimize healthcare operations. e.g. balanced scorecards.
- 4 Beyond HCAHPS, healthcare organizations use other measures like Press Ganey, HealthGrades or other survey vendors. Select at least one alternative to HCAHPS currently in use. Offer a description of the tool. What is your understanding of the value of the tool? Do a comparative analysis of the tool to HCAHPS pros and cons.