examines the use of technology in human service organizations

Communication Through Innovation


Prepare: For this discussion, you will read Chapter 3 of Making Strategy Count in the Human Services Sector  and select a minimum of one scholarly article from the Ashford library  that examines the use of technology in human service organizations  (e.g., client/provider communication, use of social media, interventions  using communication technology, etc.).

Reflect: As contemporary society seeks to access and  capitalize on the use of innovative technologies, human service  organizations find themselves working to integrate applicable modalities  into the scope of service provision on multiple levels (e.g., use of  technology to communicate internally, apply technology to client  engagement, etc.). For this discussion, you will consider the role of  communicaton within human service organizations and apply your  understanding of how pertinent technologies have changed the
landscape of  interaction.  Consider the critical issues that relate to the use of technology as identified in your readings.

Write: First, you will explain the essential  features and significance of two distinct electronic communication  methods identified in your scholarly article(s).  Next, you will   compare and contrast each method in terms of their individual benefits  and limitations as they pertain to meeting the needs of the client  group. Finally, discuss the implications of these methods in terms of  how they contribute to organizational strategy within a human service  organization.