Describe the five concepts that contribute to the definition of civility?

Prep question

  • Describe the five concepts that contribute to the definition of civility?
  • Describe the relationship between self-esteem, self-control, and restraint as it relates to being assertive?
  • Define facework and face threats?
  • Describe the three faces we seek to present to others?
  • Explain what it means to say that image management is a process?
  • Define self-monitoring and how it is done. Compare and contrast between high and low monitors?
  • Provide two examples of how silence can be interpreted?
  • List the three foundation behaviors of civility. Discuss whether civility always means agreement?
  • Explain whether it is possible to multitask?
  • Explain what it is we disagree with when we disagree. Discuss whether disagreement means rejection of the entire message or just parts?
  • List the eight behaviors for a civil interaction?
  • Consider the impact social media has had on civility in society. Are the expectations for civility the same for online media versus face-to-face interactions?
  • Explain whether or not civility in oral communication requires every participant to play the role of sender and receiver simultaneously. Why?