a hero of Johnson and Johnson:
I need more information very similar to this ASAP! Help!
I’m including this as a sample. I need similar info. referencing the Johnson and Johnson ongoing lawsuit that’s different than what I listed below.
Anything relevant will suffice.
Times New Roman/pt 12 and in APA format.
Johnson & Johnson (J&J) is a massive pharmaceuticals and medical device company that includes 250 subsidiary companies operating in 60 countries with worldwide sales totaling $71.9 billion in 2016 (Johnson & Johnson Annual Report 2016). The size of this company and the particular market it is in has led its fair share of crisis over the years. One of the most notable what the Chicago Tylenol murders in 1982 in which seven individuals died after ingesting Tylenol that had been laced with cyanide (Rehak, 2002). The company has been praised for its response of recalling 31 million bottles of Tylenol from retailers in order to protect its customers and creating new ways to package products to protect consumers (Rehak, 2002). J&J’s culture of putting customers first was lauded as the perfect example of positive corporate crisis management (Latson, 2014).
Since that time, Johnson & Johnson has been involved in multiple recalls, lawsuits, and litigations that has tested the company’s merit. The most recent of these lawsuits involve marketing and selling Baby Powder without warning that talcum powder has been linked to ovarian cancer (Bertfield, Feeley, Fisk, 2016). So far this has cost J&J over $250 million in lawsuits with more legal action already on the way (Borney, 2017). There is mixed evidence regarding the link between talcum powder and ovarian cancer (Merritt, Green, et al., 2008), but J&J seems to be in a losing battle in the legal system.
The reason this company was chosen is due to the question, “Is Johnson & Johnson still the exemplary of incredible corporate crisis management?” The organization has been celebrated for their response to crises in the past, but companies change over time and it may or may not be the gold standard anymore. The talcum powder lawsuit will give a peek into how J&J responds to challenges in the present and will provide an excellent subject for considering organizational change.
Johnson & Johnson. (2017). Annual Report 2016 Johnson & Johnson. Retrieved from https://jnj.brightspotcdn.com/88/3f/b666368546bcab9fd520594a6016/2017-0310-ar- bookmarked.pdf
Rehak, J. (2002). Tylenol made a hero of Johnson & Johnson: The recall that started them all. New York Times, 23.
Latson, J. (2014). How Poisoned Tylenol Became a Crisis-Management Teaching Model’. Time.com, 1.
Berfield, S., Feeley, J., & Fisk, M. C. (2016). Johnson & Johnson Has a Baby Powder Problem. Bloomberg, March, 31.
Borney, N. (2017). Baby powder lawsuit: Woman with ovarian cancer awarded $110M from Johnson & Johnson. USA Today, May, 5.
Merritt, M. A., Green, A. C., Nagle, C. M., & Webb, P. M. (2008). Talcum powder, chronic pelvic inflammation and NSAIDs in relation to risk of epithelial ovarian cancer. International journal of cancer, 122(1), 170-176.